Privacy Policy
✨ Privacy Policy
At The Guilded Grimoire, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
📖 Information We Collect
When you visit our site or place an order, we may collect the following information:
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Your name
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Email address
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Shipping and billing address
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Payment information (processed securely via third-party providers)
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Order details and purchase history
We may also collect limited technical information such as your IP address, browser type, and device information to help improve your experience on our website.
🛍️ How We Use Your Information
Your information is used to:
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Process and fulfil your orders
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Communicate with you about your purchase
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Respond to enquiries or customer support requests
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Improve our website and offerings
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Send occasional updates or promotions (only if you’ve opted in)
We only collect information that is necessary to provide you with our services.
🔒 Payment & Security
All payments are processed securely through trusted third-party payment providers. The Guilded Grimoire does not store or have access to your full payment details.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
🤝 Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third parties only where necessary to:
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Process payments
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Ship orders
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Operate our website (such as Shopify or email service providers)
These third parties are required to handle your information in accordance with privacy laws.
🍪 Cookies
Our website uses cookies to improve functionality and your browsing experience. Cookies help us understand how visitors use our site so we can continue to improve it.
You can disable cookies in your browser settings at any time.
💌 Marketing Communications
If you subscribe to our mailing list, you may receive occasional emails about new products, restocks, or special offers. You can unsubscribe at any time using the link provided in our emails.
👶 Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
🌏 Your Rights
Under Australian privacy laws, you have the right to:
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Access the personal information we hold about you
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Request corrections to your information
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Withdraw consent for marketing communications
To make a request, please contact us using the details below.
📬 Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
✨ Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.